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Distance Learning Failure Factors:
- Selected technologies before doing training needs assessment.
- Did not perform accurate needs assessment.
- Senior management now involved until too late.
- No distance learning team put into place.
- Learners not included on team.
- Field office representatives not included on team.
- Finance representative not included on team.
- Learner-centered mindset not established and continuously reinforced.
- System not promoted well internally.
- Performed poor cost-benefit analysis.
- Technology did not match perceived application.
- System not easily accessible to potential users.
- Overemphasized travel savings.
- Forgot to include estimated commercial programming costs in budget requests.
- No top-down endorsement.
- Concept was not well understood.
- Little or no emphasis on training users.
- Role of remote site coordinators not clearly defined.
- Not enough training and practice by trainers prior to course delivery.
- System resisted for political reasons.
- Technology selected not easy to use.
- No department willing to champion the cause.
- Poor administrative procedures for registration and scheduling of courses.
- Too much comparison to on-site training.
- Selected wrong courses to start distance learning.
- No fun or humor integrated into learning.
- No training provided for remote site coordinators.
- No enough meaningful interaction between remote site learners and trainers.
- Remote site learners not given instructions on how to use equipment and interact with the trainer.
- No follow-up learner support in place.
-- From the book, "Distance Learning: A Step-by-Step Guide for Trainers" by Karen Mantyla and J. Richard Gividen (See www.astd.org)
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