Support Page for Compliance21CFR Part 11 Training Management software from Productivity Systems LMS / LCMS learning management systems training tracking, training administration software products and services

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For our compliance training tracking and web-based training management software, we offer support on both the west and east coast of the United States. You may call us toll free or use the contact us form to obtain support. Our frequently asked questions are available from the secured customer zone.

More than 80% of all support calls we receive are asking for recommendations in regard to structuring and defining data.
Less than 20% are in reference to application functionality and "How To" questions.
We strongly encourage calling us because it takes just a couple of minutes but re-entering or modifying data can be a very time-consuming task.

Key Benefits of Technical Support / Yearly Maintenance Contract	With paid support, you get:
	Help with system configuration if there is a problem Help with application set-up, installation, configuration Help with application functionality and options Help with data entry, edit, view, reports Help with data evaluation; we scan existing data for you Free updates following implemented modifications or new features added Free Version upgrades if released Free Validation Plan updates if QA Test Plan was purchased originally Recommendations for: How can I..., How should I..., What is the best way...
Important: Hosted applications will never be updated automatically. We will submit a description of the updates available and update will only be installed if confirmed by you.

Application	Yearly Fee
Compliance Training Manager Single-User	$300
Compliance Training Manager 10-user Network	$500
Compliance Training Manager Unlimited Network	$1,000
SCORM-compliant LMS: Leased & Hosted	$500
Compliance Training Manager Web- Leased & Hosted	$750
Compliance Training Manager Web and SCORM LMS combined: Leased & Hosted	$1,000

PRO-ductivity Systems, LLC.